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Why Work with an MSP: Common Questions from Non-Profits – Does Experience Matter?

Pro Tip: Industry Experience Matters

An MSP should boost the technology of your non-profit in a way that aligns with your mission and allows you to serve the highest good. This requires a special understanding of how to work with the non-profit budget to create a technology plan that accounts for growth as well as the changing technology and cybersecurity landscape.

The MSP you choose should understand the plight of the non-profit — budget conscious organizations that are required to do more with less. It’s a tricky balance that not all MSPs are cut out for. This is where industry experience can save time, stress, and money.

Here are the most common questions we get from non-profits evaluating our experience: 

Do you have experience working with other non-profits like ours?

Straight Edge Technology is proud of the work we do for non-profits. We've been serving non-profit organizations as a trusted technology partner since 2006. Our non-profit clients include: Goodwill Industries South Texas, The Ronald McDonald House San Antonio, Corpus Christi Housing Authority, Amistad Community Health Center, and Lighthouse for the Blind. 

Our industry experience strengthens our ability to understand and address the pain points specific to non-profits such as limited budgets and understaffed and self-taught IT departments. Most-non-profits are behind the curve when it comes to technology. We’ve seen that planned projects have stalled or are left incomplete due to internal IT capacity. This is where we step in to bring technology up to date and move things forward.

Do you have experience working with non-profits' internal IT staff?

We have noticed a common pain point among non-profits is that their internal IT is just stretched too thin. Internal IT can get bogged down with break-fix issues and rarely have time to focus on the big picture. With co-managed IT, we work together to support your internal IT team and infrastructure to create a functioning business unit. One of the things that non-profits like best about working with us is the relationships we create with our clients. We know how to work together with your internal team to close the gap between internal IT’s expertise and time restrictions.

Straight Edge has experience serving non-profits in the San Antonio area. We understand that you require a strategy that allows your non-profit organization to be nimble and extremely cost effective, while still meeting the needs of the people you serve. Whether fully-managed IT or co-managed IT, our non-profit experience is part of the special formula that allows us to effectively handle the specific challenges of your non-profit. 

Next: Value - How MSPs Deliver Value to Non-profits

Missed Part 1? How to get support from a team of experts and advisers to align technology with your mission.

Need help now? Reach out to us at (210) 904-9177 or sales@straightedgetech.com.


These are just a few of the South Texas non-profits we serve: