Managed IT Services
Managed IT Services that Grow Your Business
As a small business owner, you depend on technology, programs, and software to keep your business running efficiently and smoothly.
But there is a problem.
Technology has issues!
Each person has a story of when their IT solutions crashed or had significant downtime.
The common themes around the stories is the frustration, stress, and headache this caused to whoever was on the receiving end of malfunctioning technology.
At Straight Edge Technology, we know you want your IT services to be running as smoothly and efficiently as possible. That is why we provide customized managed IT services in San Antonio, TX, and the surrounding area.
The result? You can quite fretting about technology issues and get back to your passion areas -- the reason you started a business in the first place.
You deserve to focus on your business, employees, and customers, not your IT issues1
We offer our IT services at a flat monthly rate, so you don’t have to worry about fluctuating or inflated billing when you need IT support.
We want you to have complete peace of mind and know that your IT is working for your business, not against it. Whether it is upgrading software and hardware, fixing errors quickly, or keeping your data safe from the outside, we want you to sleep well at night knowing your IT is running properly.
What do you get when you use Straight Edge Technology’s managed IT services?
- Remote monitoring and maintenance
- Comprehensive IT support
- Vendor management
- Security solutions
- Help Desk services with our experienced technicians
- Quality IT consulting
Keep reading to learn more about our managed IT services and how they can benefit your business.
Custom IT Road Maps
It's hard enough to troubleshoot a computer or piece of software that is malfunctioning. But even when everything is working well, the work of technology is constantly changing.
Do you want to do the all the hard work of keeping up with technology updates and making wise, informed decisions about the IT side of your company on your own?
Of course not.
Our team will meet with you and develop a custom Technology Road Map for your business in regards to IT services. We listen to the long-term goals of your company, and we develop an IT strategy that is customized for your business goals.
You can stop worrying about having outdated IT solutions and let us take care of it for you!
Professional IT Consultants
When it comes to your company's technology, you need someone who understands the ins-and outs of everything from hardware maintenance and security patches for windows or anti virus software installation through email marketing solutions. You can count on our team!
We provide IT consulting to make sure your business is operating at peak efficiency and performance. Our consulting team is trained and proficient in working with small and medium business owners in looking at their business goals and how IT services play a role.
We provide consulting for the following:
- Organizational computing requirements
- Present and future business strategies
- User needs and opinions
- Company guidelines and procedures
Flexible Solutions that Grow As You Do
As part of our Technology Road Map, our team will develop a strategy for your business that allows optimal efficiency and flexibility for your business.
Our team will partner with you in designing an IT solution that brings true automation to many parts of your business, allowing you to get more done from more places at any time.
We know that downtime is a killer and costs you money, time, stress, and profits.
Straight Edge Technology provides IT support to small and medium businesses in the San Antonio, TX, area so that you can be up and running as quickly as possible.
Our support team is available for a flat monthly rate based on the IT systems that you have.
Our technicians are specially trained in a variety of IT solutions and have the knowledge and skill to find and fix the root problem of almost any IT issue. Whether you need something fixed, replaced, or updated, our IT technicians will have you running again quickly.
And the best part? We do our best to show up in person so you don't have to communicate a frustrating or complex issue through email or phone. Our understanding and competent IT specialist are right there, ready to help!
Software Licensing and Management
Your company runs a wide variety of software and programs, both on your servers and online.
Working through the logistics of software licenses, users, and networking can be difficult. Straight Edge Technology offers IT services specifically designed to take care of all your licensing issues and headaches.
Help Desk Support
Our goal is to be your “One-stop shop” when it comes to IT services and solutions. Not only do we design and build your company’s ideal IT solution, but we also work closely with you and your team after the software is running.
If you or your team experience any issues or need tech support, our Help Desk is only a call away.
We want you and your employees running efficiently, and our support team will answer any questions or issues you have quickly.
You can have peace of mind knowing you have access to our Emergency Hotline no matter what goes wrong or happens!
Remote Network Monitoring and Maintenance
When it comes to IT support, we know you want it taken care of quickly. We also know that you prefer if systems are in place to prevent the issue from ever happening.
That is why Straight Edge Technology offers remote network monitoring, maintenance, and support. We install software on your workstations and servers that monitors your IT solutions.
This allows us to do several things:
- We set parameters so our support team is notified immediately if there is an IT issue. In fact, our team will often see issues before your employees do!
- Our remote login tool allows us to see and use your employee’s screens. This allows our technician to see the exact issue your team sees without wasting any downtime.
- Our technicians will have access to the operating systems and programs running on your servers and workstations, and we can troubleshoot any problems or run software updates remotely.
- Our team is able to run updates on your software and firmware. These updates are critical in maintaining high security and preventing issues.
If you are looking for managed IT services in San Antonio, TX, or the surrounding area, then contact us at Straight Edge Technology today to schedule your 30-minute Discovery Call. We are excited to learn more about your business goals and how our team can support you!
Straight Edge Technology also offers the following services in the San Antonio area: