CORPUS CHRISTI
2210 Patton St
Corpus Christi, TX
78414
(361) 653-1777
SAN ANTONIO
17300 Henderson Pass
STE 200
San Antonio, Texas 78232
(210) 904-9177
ALSO SERVING AUSTIN, TX
REMOTE MAINTENANCE & NETWORK MONITORING
REMOTE MAINTENANCE & NETWORK MONITORING
Proactively Prevent Network And Workstation IT Issues With Our Remote Monitoring Solution.
We know how frustrating it can be whenever a computer, a printer, or your network goes down. It prevents people from being able to complete their daily tasks, which adds to the cost of operations, and the cost of repairing the problem. With Straight Edge Technology’s remote monitoring service, you never have to worry about that again.
HOW WE APPROACH
THE MONITORING PROCESS
Our monitoring software is installed on all your workstations and your servers. The detection of any unnatural condition will trigger a notification be sent to our Network Operations Center (NOC). The NOC generates a ticket using this information and notifies our technicians that investigate the issue.
Our remote login tool allows us access to any managed PC, so our knowledgeable technicians are able to virtually see what is on your employees screen when they have an issue. This tool also allows our technicians to navigate around inside the operating system (OS), and quickly fix potentially critical issues. This system significantly limits the ambiguity that results in frustrating communication breakdowns. Our affordable and flat-rate Remote Monitoring service will proactively eliminate serious errors before they occur.
Eliminate Potential Security Threats and Software Errors With Remote Maintenance
Keeping your software and firmware up to date is crucial to keeping your workstations and servers running smoothly. New viruses, Trojan horses, and other malware are created every day. They are designed to exploit holes in a software’s code to gain access to your system. While all major software companies do a great job in “patching” these holes, users are known to be regularly naive or careless. With our remote maintenance solution, we work with your staff to take care of all the essential maintenance that your computer systems need.
